• New, clean vehicle with a professional driver
  • Transfer via normal road: 3.5 - 4 hours
  • Transfer via New Expressway: 2 - 2.5 hours (Extra USD 12 per vehicle)
  • The price is applied per private car (or per group)

Vehicle Options

4 Seater Private Car
  • Maximum of a group of 3 pax
  • Maximum of 3 medium-size luggage
  • Model of car: Toyota Vios, Hyundai Accent, Kia K3 (2024 or newer)
7 Seater Private Car
  • Maximum of a group of 6 pax
  • Maximum of 5 medium-size luggage
  • Model of Car: Fortuner, Innova, Expander
9-seat Dcar Limousine van
  • Maximum of a group of 9 pax
  • Maximum of 10 medium-size luggage
  • Model of car: Dcar Limousine (Ford Transit, Hyundai Solati)

Pick up and drop off

  • Pick up at any Hotel in Hanoi city center
  • Drop off at Hotel in Halong city, and Tuan Chau island and also at the harbor for/after cruising (Tuan Chau wharf, Halong cruise port, and Hon Gai cruise port)
  • Please wait at the hotel reception area 5 minutes before your scheduled pickup time

Notes

  • A surcharge might be applied if there is more than just 1 pick-up (or drop-off point) for your group.
  • An extra USD 12 per car applies if you want to go via New Expressway (about 1.5 hours of transfer shortened)

Cancellation Policies

  • More than 48 hours before the pickup time: 100% refund with USD 4 / car as handling fee will be charged
  • 24 to 48 hours before the pickup time: 50% of the total transfer price will be refunded
  • Within 24 hours of the pickup time: No refund
  • Passenger not showing up: No refund

Reserve now, pay later. No payment is needed today — cancel up to 48 hours before pickup for a full refund (USD 4 handling fee per car).